Frequently Asked Questions

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Privacy & Security
Can Infinixism or anyone else access my data?
Privacy & Security
How is this different from other 'private' cloud services?
Privacy & Security
What happens if Infinixism goes out of business?
Privacy & Security
Is my internet traffic private?
Setup & Technical
How difficult is setup? I'm not tech-savvy.
Setup & Technical
What internet speed do I need?
Setup & Technical
Do I need to maintain or update anything?
Setup & Technical
What if something breaks or stops working?
Savings & Value
How much will I actually save?
Savings & Value
What's the total cost of ownership?
Savings & Value
Is there a monthly fee for remote access?
Savings & Value
What about electricity costs?
Features & Capabilities
What services does YOUniverse replace?
Features & Capabilities
Can I access my files from anywhere?
Features & Capabilities
Does it work with my existing smart home devices?
Features & Capabilities
Can multiple family members use it?
Comparison & Alternatives
How is this different from a NAS or DIY solution?
Comparison & Alternatives
Why not just use free services like Google Drive?
Comparison & Alternatives
What about other privacy-focused services?
Support & Warranty
What kind of support do you provide?
Support & Warranty
What's covered under warranty?
Support & Warranty
Can I return it if I'm not satisfied?

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